Thabaal runs your offers, catalogue, carts, UPI and cash-on-delivery payments, packing and replies, and shows you what each message earned.
Your customer never leaves WhatsApp. You follow every step on your phone or computer.
Schedule an offer or price list to the right customers. It goes out in batches and waits out quiet hours.
Customers browse your WhatsApp catalogue and send a cart. It lands in Orders with their address and history.
They pay by UPI inside the chat or choose cash on delivery. Screenshots, part payments and refunds are tracked.
Paid orders queue for packing. Print slips that say what to collect, and the customer gets a dispatch update.
Mark it delivered and collect cash. A reorder reminder goes out when they are likely to run low.
Pick who gets the message, when and how fast. Thabaal skips anyone who heard from you recently, holds marketing at night and retries messages Meta held back, so your quality rating stays green.
Send a UPI request inside the chat, take cash on delivery, or record a payment made at the shop. When a customer sends a UTR number or screenshot, it waits for you to verify, so the cash in hand matches your orders.
See sales against cash received, which products people buy and which they drop from their carts, and who is due for a reorder. Products come straight from your catalogue, so the numbers match what you sell.
Chats sorted by who is waiting longest and who has a cart open.
Take and place calls from the portal, with missed calls to follow up.
Bring in customers from your sheets and keep orders flowing back.
Save groups like ghee buyers in Sellur and send in one tap.
A nudge when a customer's last bottle is likely running out.
Work in தமிழ் or English, switch any time.
Install it like an app; every screen fits one hand.
Logins for owners, managers and staff, each seeing what they need.
Many WhatsApp tools add 10–26% on top of Meta's per-message charge. Thabaal doesn't. Tell us about your shop and we'll quote a plan that fits.
Sign in| Message | Used for | Rate |
|---|---|---|
| Marketing | Offers, new batches, price lists | ₹0.8631 |
| Utility | Order, payment and dispatch updates | ₹0.115 |
| Service | Replies within 24 hours of the customer writing | First 1,000 a month free |
Yes. Thabaal sends through Meta's WhatsApp Cloud API on your own verified business number, with the templates and catalogue Meta supports.
Meta charges per delivered template message and you pay that rate as it is: ₹0.8631 for marketing and ₹0.115 for utility messages to Indian numbers (October 2026, before GST). Replies within 24 hours of a customer writing to you are free for the first 1,000 a month.
A number can be on the WhatsApp Business app or the API, not both at once. We help you move it, or set up a new number for campaigns while you keep chatting on the old one.
No. Your products live in a WhatsApp catalogue that customers browse inside the chat, and Thabaal turns their carts into orders.
Most shops are sending within a few days. Meta's business verification is usually the slowest step, and we walk you through it.
